Protecting and securing your personal data is of utmost importance to StepUp Schweiz GmbH (“StepUp,” “we,” “us”). This privacy policy explains how we collect, process, and store your personal data when you use our online platform and services. This policy applies to both customers and visitors to our platform
The entity responsible for processing your personal data in connection with the use of this online platform is StepUp Schweiz GmbH, based in Graubünden, Switzerland. These regulations also apply when data is processed by our partners working on our behalf. This privacy policy applies to all services and online content we provide, unless explicitly agreed otherwise.
When visiting our online platform, we automatically collect technical information such as your IP address, browser type, and access times. This data may also be used in aggregate form to analyze usage patterns and support future optimizations. This information is used to ensure the functionality and security of our platform and to provide you with an optimized user experience.
If you contact us via contact form, email, or phone, we collect your contact information (e.g., name, email address, phone number) and the content of your communications to handle your inquiries and provide feedback. This data is stored only as long as necessary to address your inquiry.
If you subscribe to our newsletter, we use your email address to send you updates about our services. You can unsubscribe from the newsletter at any time. An unsubscribe link is included in every newsletter email.
We collect and process personal data from our customers to fulfill contractual or pre-contractual obligations. This includes, in particular, account data, contact details, contract information, and payment data. This processing is based on legal requirements or our legitimate interest in delivering our services. Data collected under contractual obligations will only be shared with third parties (e.g., payment processors) if necessary for fulfilling the contract.
As part of the application process, we process the applicant data you provide (e.g., CV, cover letter). This data is processed to conduct the application process. Your data will be treated as strictly confidential and will not be shared with third parties without your consent. If you agree to be included in our talent pool, we will retain your data for up to two years.
We use cookies to provide you with an optimal user experience and to analyze the usage of our online platform. Session cookies are deleted after you leave the platform, while persistent cookies remain on your device. Cookies are only used with your consent, which can be provided via our cookie banner when you first visit our platform. You can disable cookies in your browser, but this may limit the functionality of the platform.
Our online platform uses Google Analytics and other analytics tools to understand user interactions and improve our offerings. These tools use cookies, which collect and store anonymized data only. Your IP address is anonymized before storage to ensure your privacy. You can prevent data collection by Google Analytics by installing a browser add-on to deactivate it.
Our platform contains links to social networks such as LinkedIn, Xing, and Instagram. The respective providers are responsible for ensuring the data protection compliance of their platforms. We recommend reviewing the privacy policies of these platforms before using their services.
You have the right to access the personal data we store about you, to correct, delete, or restrict its processing, as permitted by law. To exercise these rights, you can contact us at privacy@stepup.swiss. You also have the right to lodge a complaint with the relevant data protection authority.
We store personal data only for as long as necessary to fulfill the respective purposes or as required by law. Data retention complies with the Swiss Data Protection Act (DSG). For customers in the EU/UK, we ensure that all data is processed in accordance with the General Data Protection Regulation (GDPR).
This privacy policy may be updated at any time. The latest version is always published on our online platform and is effective from the date of publication.
January 2025
